What you can do

Check filters, connection and permissions before creating duplicate content.

On the website

1. Use Help search or My Account > Contact Support.

Steps

1. Clear discovery filters or choose the broad feed and refresh.
2. For your own listing, check draft/publication status, required fields and account permissions.
3. Retry on a working connection. Previously cached Help guides can remain available during a temporary network failure.
4. On mobile, pending local Marketplace changes synchronize when the connection succeeds; do not erase app data as a first step.
5. Contact Support with the screen, approximate time, visible error and safe related link.